About
Hair by Jay Southall Salon Policies I value my clients and strive to provide the best service possible. To ensure a smooth experience for everyone, please review the following policies before booking. Cancellation & No-Show Policy Appointments canceled with less than 24 hours’ notice will be charged 50% of the service total. If I am unable to process the cancellation fee, you will need to settle the balance before rebooking. No-shows will be charged 50% of the service total and will not be allowed to book future appointments. Appointment Guidelines Please book all services you want at the time of scheduling. Additional services cannot be added at the appointment if they were not booked in advance. No extra guests are allowed. If you bring someone with you, I will have to cancel your appointment. Service times are estimates. While I do my best to stay on schedule, some appointments may take longer than expected. Please do not book another appointment, meeting, or event within 3 hours of your scheduled service to allow for any delays. Payment Options I accept Apple Pay, Cash App, Venmo, Zelle, and credit/debit cards. A 3% processing fee applies to all electronic payments. Cash payments must be exact change—I do not provide change. I appreciate your understanding and cooperation. Thank you for booking with me!Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- 8 AM - 5:30 PM
- Thursday
- Closed
- Friday
- 9 AM - 7:30 PM
- Saturday
- 7 AM - 5 PM
- Sunday
- Closed
Cancellation Policy
I charge a 40% cancellation fee for any no-shows or cancellations within 24 hours of the scheduled appointment.