About
Hi, I’m Jay, the owner and stylist behind Hair by Jay Southall. Hair has always been more than a profession for me—it’s truly my passion. As a licensed cosmetologist with over 14 years of experience, I’ve had the pleasure of helping women look and feel their best while caring for the health of their natural hair. I specialize in silk presses, sew-ins, wig installs, and healthy hair care for women who want beautiful, manageable styles that fit their everyday lives. My approach combines experience, personalized care, and healthy hair practices that support long-term growth and maintenance. When you sit in my chair, I want you to feel comfortable, relaxed, and cared for. Every appointment is tailored to your individual hair needs, lifestyle, and desired look. My goal is for you to leave feeling beautiful, confident, and a little lighter than when you came in. At Hair by Jay Southall, healthy hair is the foundation, professionalism is the standard, and confidence is the result. I look forward to welcoming you into my chair and being a part of your healthy hair journey! SALON POLICIES To help your appointment run smoothly and create a relaxing experience for everyone, please take a moment to review the following policies before booking. Booking and Payments A valid card is required to remain on file when booking. Your remaining balance will be due at the end of your appointment. For your convenience, I accept credit or debit cards, Zelle, Venmo, Cash App, and cash. If you prefer to pay with cash, please bring the exact amount, as I may not always have change available. Cancellations and Rescheduling I completely understand that life happens and plans may change. If you need to cancel or reschedule, please do so at least 24 hours before your appointment. Late cancellations and missed appointments may result in a charge to the card on file. Any new appointment will be scheduled based on current availability. Late Arrivals A 15-minute grace period is provided. If you arrive more than 15 minutes late, your service may need to be shortened, adjusted, or rescheduled so that I can remain respectful of every client’s appointment time. Guests and Children Your appointment is your time to relax and enjoy being cared for. To help maintain a peaceful and comfortable salon environment, please do not bring additional guests or children unless they are receiving a service. Hair Preparation Unless your service description states otherwise, please arrive with your natural hair thoroughly detangled and free of added products. This helps us begin your service on time. Excessive detangling or additional preparation may require an added fee or an adjustment to your scheduled service. Extensions and Custom Services Please review the full service description before booking so you know exactly what is included. A consultation is required before booking a custom service so we can discuss your desired look, hair needs, pricing, and any extension hair that may be required. Refunds and Service Adjustments I want every client to feel happy and confident about her hair. Because time and products are reserved specifically for each appointment, completed services are nonrefundable. If you have a concern, please contact me within 72 hours of your appointment so I can evaluate it and determine whether an adjustment is appropriate. Adjustments do not include changing the original style or correcting concerns caused by improper care or maintenance after leaving the salon. By booking an appointment, you are confirming that you have read and agreed to these policies. Thank you for trusting me with your hair and helping me provide every client with a smooth, relaxing, and professional experience. I can’t wait to welcome you into my chair!Business Hours
- Monday
- 9 AM - 4 PM
- Tuesday
- Closed
- Wednesday
- 10 AM - 4 PM
- Thursday
- Closed
- Friday
- 8 AM - 7 PM
- Saturday
- 7 AM - 3:30 PM
- Sunday
- 9 AM - 5 PM
Cancellation Policy
I charge a 40% cancellation fee for any no-shows or cancellations within 24 hours of the scheduled appointment.